How to Add A Live Chat App to a Ecwid Website

The easy way to add Live Chat to Ecwid in minutes without coding or needing help from a developer.

Start for free now
img_alt_live_chat

Steps to Add a Live Chat App on a Ecwid Site

Create your customized Live Chat app, match your website's style and colors, and add Live Chat to your Ecwid page, post, sidebar, footer, or wherever you like on your site.

How To Add a Live Chat App on Ecwid:

  1. Create a Free Live Chat App

    Start for free now
  2. Choose Location

    1. In the Ecwid Dashboard, navigate to the Catalog section
    2. While viewing the Products section, click Edit Product on the product where POWR Live Chat will be installed.
  3. Edit Product Description

    In the Description section, click on the <> icon to enable HTML
  4. Copy and Paste Code

    1. Copy the shortcode provided below
    2. Paste the code into the Description section where Live Chat should appear on the page
    3. Click Save
  5. View Your Live Chat Live

Undecided if our Live Chat app will suit your needs? We have all the details you need.

See the details

Remove the Guesswork of Building Your Brand

A Solid Brand Identity Starts on Your Website

If you have your Ecwid website working, you’ve completed the biggest challenge in building an online presence. Way to go!


But next comes a tough question: how can you draw in, captivate, make, and support more visitors?

Live Chat to Ecwid
Add Live Chat to Ecwid

Make Your Website Elements Unique

Some small business owners try to develop a Live Chat app solo or get an expensive web designer that promises they can build one.


Others try to enlist web design companies overseas that claim to offer Live Chat apps for reduced prices or attempt to use open source code.

Save Time With POWR

Plus, updating and customizing a Live Chat app can be difficult, and you may think you have to hire a developer.


Additionally, as your business increases, hackers could see an unsecured Live Chat as a great opportunity to exploit your business and your customers. We consider this and built safeguards!

Add Live Chat to Ecwid
Support feature

Because POWR is built for scale, has the most advanced built-in security and high-volume capabilities of any other Live Chat app on the market, we protect you while you grow on Ecwid.

security feature
All common questions are answered by searching POWR's robust Help Center or by reaching out to our customer support team, which is available 24/7.

Our team of expert engineers work relentlessly to make sure the POWR apps such as your Ecwid Live Chat working for you.

CASE STUDY: Rbia Shades is winning with POWR apps

After much success locally, Rbia needed a way to collect emails effectively on their brand-new website.


Their website provider did not have what they were looking for, so the search was on. After doing their research, they believed POWR was what they needed.

In just a few short months of installing a POWR Popup app, Rbia earned over 600 new contacts – a 250% growth.


Next, they used a Social Feed app and quickly noticed a leap in new followers on Instagram and 200% more engagement on their site.


Last came the Media Slider. A beautiful way to show off their products and accessories to every site visitor the moment they land on their site.

Add Live Chat to Ecwid
Live Chat to Ecwid
250% growth in contacts
Live Chat to Ecwid
Engagement up 2x
Live Chat to Ecwid
Time on site up 2x

POWR apps are made to grow your online revenue.

See apps in action

Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

Start for free now

Frequently Asked Questions

Learn more about how to add POWR apps to your website.