How to Add A Live Chat App to a Demandware Website

Don't know how to code? No problem with these easy steps to add Live Chat to Demandware in minutes.

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img_alt_live_chat

Steps to Add a Live Chat App on a Demandware Site

Create your customized Live Chat app, match your website's style and colors, and add Live Chat to your Demandware page, post, sidebar, footer, or wherever you like on your site.

How To Add a Live Chat App on Demandware:

  1. Create a Free Live Chat App

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  2. Copy Live Chat embed snippet for Demandware

    Your code block will be available once you create your app

  3. Add to HTML or Embed Code element in Demandware editor

    Paste above Live Chat snippet into any Demandware element that accepts HTML or an embed code. Save, view the live page, and your Live Chat will appear!

Need to know more about features and integrations of our Live Chat app?

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Remove the Guesswork of Building Your Brand

A Solid Brand Identity Starts on Your Website

You've already invested time and resources in building your business online just by having a Demandware website.


Your work isn't done yet, though! Now it's time to attract and engage visitors, then turn them into customers.

Live Chat to Demandware
Add Live Chat to Demandware

Then You Must Customize Your Elements

Some may first take a stab at to DIY a Live Chat app or 'knows a guy' that can build one in 'no time'.


Others attempt to find open source Live Chat apps, or foreign companies that claim to offer Live Chat apps for a bargain.

POWR Saves You Valuable Time

Plus, updating and customizing a Live Chat app can be difficult, and you may think you have to hire a developer.


Additionally, as your business develops, hackers could see an unsecured Live Chat as a great opportunity to exploit your business and your customers. We consider this and built safeguards!

Add Live Chat to Demandware
Support feature

All POWR apps are built to scale with your business on Demandware, so we offer the most advanced security features and high-volume capabilities on the market to keep your customers (and you) safe.

security feature
Our award-winning customer support team is available 24/7, as well as a dedicated Help Center to answer any questions.

POWR's team of engineers are working around the clock to keep Demandware Live Chat and all 60+ other POWR apps working smoothly.

CASE STUDY: Rbia Shades completely transformed their online experience

After much success locally, Rbia needed a way to collect emails effectively on their brand-new website.


Their website provider did not have what they were looking for, so the search was on. After doing their research, they believed POWR was what they needed.

Rbia grew its contact list by 250% using POWR Popup to collect new email addresses from first-time site visitors.


They also added POWR Social Feed to their site and saw a 200% spike in engagement from their site visitors. They also saw a big jump in social media followers and now have over 11K followers on Instagram.

Add Live Chat to Demandware
Live Chat to Demandware
250% growth in contacts
Live Chat to Demandware
2x engagement improvement
Live Chat to Demandware
2x site session time

Yes, POWR has an app for that.

See apps in action

Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

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Frequently Asked Questions

Learn more about how to add POWR apps to your website.