How to Add A Live Chat App to a BigCommerce Website

The easy way to add Live Chat to BigCommerce in minutes without coding or needing help from a developer.

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Steps to Add a Live Chat App on a BigCommerce Site

Create your customized Live Chat app, match your website's style and colors, and add Live Chat to your BigCommerce page, post, sidebar, footer, or wherever you like on your site.

How To Add a Live Chat App on BigCommerce:

  1. Create a Free Live Chat App

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  2. Choose Location

    Choose a page to add POWR Live Chat, and click the HTML to open the HTML Source Editor.
  3. Copy Code

    Your code block will be available once you create your app

  4. Save and Preview Live Chat

    1. Paste the code into the box provided.
    2. Click Update, then Save.
    3. Click View Store to preview Live Chat on your site.

Need to know more about features and integrations of our Live Chat app?

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Remove the Guesswork of Building Your Brand

A Solid Brand Identity Starts on Your Website

Congratulations on getting your business online with BigCommerce!


The next step is often getting website visitors and making sales, but how?

Live Chat to BigCommerce
Add Live Chat to BigCommerce

Website Element Customization is Next

Some may first take a stab at to DIY a Live Chat app or 'knows a guy' that can build one in 'no time'.


Others attempt to find open source Live Chat apps, or companies abroad that allegedly offer Live Chat apps for a bargain.

Get Back More Time With POWR

And it takes huge amount of time to customize and update a Live Chat app, which will make more bugs.


But, without building a strong security system, your business could be prone to hacking and other security issues. We thought of that!

Add Live Chat to BigCommerce
Support feature

All POWR apps are built to scale with your business on BigCommerce, so we offer the most advanced security features and high-volume capabilities on the market to keep your customers (and you) safe.

security feature
All common questions are answered by searching POWR's robust Help Center or by reaching out to our customer support team, which is available 24/7.

Furthermore, our team of talented engineers work nonstop to keep POWR apps like your BigCommerce Live Chat at peak performance for you.

CASE STUDY: Rbia Shades is winning with POWR apps

After much success locally, Rbia needed a way to collect emails effectively on their brand-new website.


Their website provider did not have what they were looking for, so the search was on. After doing their research, they believed POWR was what they needed.

In just a few short months of installing a POWR Popup app, Rbia earned over 600 new contacts – a 250% growth.


Next, they used a Social Feed app and quickly noticed a leap in new followers on Instagram and 200% more engagement on their site.


Last came the Media Slider. A beautiful way to show off their products and accessories to every site visitor the moment they land on their site.

Add Live Chat to BigCommerce
Live Chat to BigCommerce
Contacts growth 250%
Live Chat to BigCommerce
Engagement up 2x
Live Chat to BigCommerce
2x time on site

Every POWR app works on any platform.

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Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

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Frequently Asked Questions

Learn more about how to add POWR apps to your website.