How to Add A Live Chat App to a Alibaba Website

Don't know how to code? No problem with these easy steps to add Live Chat to Alibaba in minutes.

Start for free now
img_alt_live_chat

Steps to Add a Live Chat App on a Alibaba Site

Create your customized Live Chat app, match your website's style and colors, and add Live Chat to your Alibaba page, post, sidebar, footer, or wherever you like on your site.

How To Add a Live Chat App on Alibaba:

  1. Create a Free Live Chat App

    Start for free now
  2. Copy code generated by POWR

    Your code block will be available once you create your app

  3. Embed Live Chat to your Alibaba listing

    1. Open your Alibaba listing and navigate to the product description.

    2. Switch to “Custom Description” and click ”<> Source” in the top left of the description editor.

    3. Paste code in the text box from the previous step.
  4. Preview & Test your Live Chat!

    To preview your POWR Live Chat, click again on “<> Source”

    Tip: Scroll within the description box if plugin is not fully visible.

Not sure if our Live Chat app is right for you? Find out more about its features and integrations.

See the details

Remove the Guesswork of Building Your Brand

Establishing Brand Identity 101 - Your Website

If you have your Alibaba website working, you’ve tackled the biggest challenge in building an online presence. Way to go!


But next comes a tough question: how can you draw in, captivate, turn, and support more visitors?

Live Chat to Alibaba
Add Live Chat to Alibaba

Now You Have To Make Your Elements Unique

People often ask a 'techie' friend to build a Live Chat for them or hire a 'web guy' that one of their friends referred.


Others look overseas or for low priced open source alternatives for Live Chat.

Get Back More Time With POWR

Also, customizing and updating a Live Chat app involves even more time, and is likely to cause new bugs.


As your company continues to expand, you're likely to encounter security issues, as hackers may attempt to take advantage of vulnerabilities in the Live Chat app. POWR has you covered!

Add Live Chat to Alibaba
Support feature

POWR supports high-volume sites on Alibaba and prioritizes the security of our Live Chat app, as well as all 60+ apps, to keep any bad actors at bay.

security feature
Our award-winning customer support team is available 24/7, as well as a dedicated Help Center to answer any questions.

POWR's team of engineers are working around the clock to keep Alibaba Live Chat and all 60+ other POWR apps working smoothly.

CASE STUDY: Rbia Shades completely transformed their online experience

After much success locally, Rbia needed a way to collect emails effectively on their brand-new website.


Their website provider did not have what they were looking for, so the search was on. After doing their research, they believed POWR was what they needed.

Rbia grew its contact list by 250% using POWR Popup to collect new email addresses from first-time site visitors.


They also added POWR Social Feed to their site and saw a 200% spike in engagement from their site visitors. They also saw a big jump in social media followers and now have over 11K followers on Instagram.

Add Live Chat to Alibaba
Live Chat to Alibaba
250% contacts growth
Live Chat to Alibaba
2x engagement improvement
Live Chat to Alibaba
Time on site up 2x

Yes, POWR has an app for that.

See apps in action

Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

Start for free now

Frequently Asked Questions

Learn more about how to add POWR apps to your website.