How to Add A Live Chat App to a Alibaba Website

Learn the steps to add Live Chat to your Alibaba website in minutes with no coding or a developer.

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Steps to Add a Live Chat App on a Alibaba Site

Create your customized Live Chat app, match your website's style and colors, and add Live Chat to your Alibaba page, post, sidebar, footer, or wherever you like on your site.

How To Add a Live Chat App on Alibaba:

  1. Create a Free Live Chat App

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  2. Copy code generated by POWR

    Your code block will be available once you create your app

  3. Embed Live Chat to your Alibaba listing

    1. Open your Alibaba listing and navigate to the product description.

    2. Switch to “Custom Description” and click ”<> Source” in the top left of the description editor.

    3. Paste code in the text box from the previous step.
  4. Preview & Test your Live Chat!

    To preview your POWR Live Chat, click again on “<> Source”

    Tip: Scroll within the description box if plugin is not fully visible.

Undecided if our Live Chat app will suit your needs? We have all the details you need.

See the details

Remove the Guesswork of Building Your Brand

Brand Identity Begins With a Great Website

If you have your Alibaba website published, you’ve tackled the biggest challenge in building an online presence. Awesome!


But next comes a tough question: how can you engage, captivate, turn, and support more visitors?

Live Chat to Alibaba
Add Live Chat to Alibaba

Then You Must Customize Your Elements

Some may think only a 'techie' in the office or a self-proclaimed 'expert' on Facebook can develop a Live Chat without a hitch.


Others look for low priced alternative Live Chat apps from overseas or open source Live Chat apps that claim to have what they're looking for.

Save Time With POWR

Also, customizing and updating a Live Chat app involves even more time, and is likely to cause new complications.


As your company continues to progress, you're likely to face security issues, as hackers may attempt to take advantage of vulnerabilities in the Live Chat app. POWR has you covered!

Add Live Chat to Alibaba
Support feature

All POWR apps are built to scale with your business on Alibaba, so we offer the most advanced security features and high-volume capabilities on the market to keep your customers (and you) safe.

security feature
POWR provides 24/7 customer support and a dedicated Help Center, so someone is always there to answer all your questions!

Our team of expert engineers work relentlessly to make sure the POWR apps such as your Alibaba Live Chat running smoothly for you.

CASE STUDY: Rbia Shades completely transformed their online experience

After Rbia launched its website, they were looking for a solution to add new contacts for outreach.


They found POWR while looking for a popup solution on their site and started to see immediate results.

In just a few short months of installing a POWR Popup app, Rbia earned over 600 new contacts – a 250% growth.


Next, they used a Social Feed app and quickly noticed a leap in new followers on Instagram and 200% more engagement on their site.


Last came the Media Slider. A beautiful way to show off their products and accessories to every site visitor the moment they land on their site.

Add Live Chat to Alibaba
Live Chat to Alibaba
Grow contacts by 250%
Live Chat to Alibaba
Up 2x in engagement
Live Chat to Alibaba
Time on site up 2x

All POWR apps are built for peak-performance.

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Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

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Frequently Asked Questions

Learn more about how to add POWR apps to your website.