Adding A Live Chat App on a Alibaba Website

Learn the steps to add Live Chat to your Alibaba website in minutes with no coding or a developer.

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Steps to Add a Live Chat App on a Alibaba Site

Create your customized Live Chat app, match your website's style and colors, and add Live Chat to your Alibaba page, post, sidebar, footer, or wherever you like on your site.

How To Add a Live Chat App on Alibaba:

  1. Create a Free Live Chat App

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  2. Copy code generated by POWR

    Your code block will be available once you create your app

  3. Embed Live Chat to your Alibaba listing

    1. Open your Alibaba listing and navigate to the product description.

    2. Switch to “Custom Description” and click ”<> Source” in the top left of the description editor.

    3. Paste code in the text box from the previous step.
  4. Preview & Test your Live Chat!

    To preview your POWR Live Chat, click again on “<> Source”

    Tip: Scroll within the description box if plugin is not fully visible.

Undecided if our Live Chat app will suit your needs? We have all the details you need.

See the details

Remove the Guesswork of Building Your Brand

Begin Building Brand Identity From Your Website

Congratulations on getting your business online with Alibaba!


The next step is often getting website visitors and making sales, but how?

Live Chat to Alibaba
Add Live Chat to Alibaba

Make Your Website Elements Unique

Some may first try to DIY a Live Chat app or 'knows a guy' that can build one in 'no time'.


Others attempt to find open source Live Chat apps, or companies abroad that claim to offer Live Chat apps at rock-bottom prices.

Reduce Time Spent by Half With POWR

Plus, updating and customizing a Live Chat app can be challenging, and you may think you have to hire a developer.


Additionally, as your business expands, hackers could see an unsecured Live Chat as a great opportunity to exploit your business and your customers. We consider this and built safeguards!

Add Live Chat to Alibaba
Support feature

All POWR apps are built to scale with your business on Alibaba, so we offer the most advanced security features and high-volume capabilities on the market to keep your customers (and you) safe.

security feature
Our award-winning customer support team is available 24/7, as well as a dedicated Help Center to answer any questions.

Our Live Chat comes with a team of expert engineers that work constantly for you, making sure your Live Chat is always working smoothly.

CASE STUDY: Rbia Shades wins big with POWR

A few months after Rbia Shades launched at local fairs and craft shows, they were looking for a way to sell online.


They wanted to visually appeal to site visitors and demonstrate the quality of their product and lightweight, ergonomic designs.


Their web host did not provide an adequate solution for this, and after some research, decided to give POWR a try.

In just a few short months of installing a POWR Popup app, Rbia earned over 600 new contacts – a 250% growth.


Next, they used a Social Feed app and quickly noticed a leap in new followers on Instagram and 200% more engagement on their site.


Last came the Media Slider. A beautiful way to show off their products and accessories to every site visitor the moment they land on their site.

Add Live Chat to Alibaba
Live Chat to Alibaba
Grow contacts by 250%
Live Chat to Alibaba
Engagement up 2x
Live Chat to Alibaba
2x site session time

Every POWR app works on any platform.

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Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

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Frequently Asked Questions

Learn more about how to add POWR apps to your website.