How to Add A Chat Box App to a Ecwid Website

Steps on adding Chat Box to Ecwid in minutes with no coding and no help from a developer.

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Steps to Add a Chat Box App on a Ecwid Site

Create your customized Chat Box app, match your website's style and colors, and add Chat Box to your Ecwid page, post, sidebar, footer, or wherever you like on your site.

How To Add a Chat Box App on Ecwid:

  1. Create a Free Chat Box App

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  2. Choose Location

    1. In the Ecwid Dashboard, navigate to the Catalog section
    2. While viewing the Products section, click Edit Product on the product where POWR Chat Box will be installed.
  3. Edit Product Description

    In the Description section, click on the <> icon to enable HTML
  4. Copy and Paste Code

    1. Copy the shortcode provided below
    2. Paste the code into the Description section where Chat Box should appear on the page
    3. Click Save
  5. View Your Chat Box Live

Need to know more about features and integrations of our Chat Box app?

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Remove the Guesswork of Building Your Brand

Establishing Brand Identity 101 - Your Website

Congratulations on getting your business online with Ecwid!


The next step is often gaining website visitors and making sales, but how?

Chat Box to Ecwid
Add Chat Box to Ecwid

Now You Have To Make Your Elements Unique

Some small business owners try to build a Chat Box app solo or get an expensive web designer that promises they can build one.


Others try to enlist web design companies overseas that appear to offer Chat Box apps for low prices or attempt to use open source code.

Reduce Time Spent by Half With POWR

Also, customizing these apps usually requires coding experience or another designer to help -- costing even more resources.


In a world where scammers infiltrate sites every day, many other Chat Box apps out there aren't built with security in mind, which could expose your customers or worse -- crash your whole site. Not with POWR!

Add Chat Box to Ecwid
Support feature

POWR supports high-volume sites on Ecwid and prioritizes the security of our Chat Box app, as well as all 60+ apps, to keep any bad actors at bay.

security feature
All common questions are answered by searching POWR's robust Help Center or by reaching out to our customer support team, which is available 24/7.

Our team of expert engineers work relentlessly to ensure the POWR apps such as your Ecwid Chat Box working for you.

CASE STUDY: Rbia Shades wins big with POWR

A few months after Rbia Shades launched at local fairs and craft shows, they were looking for a way to sell online.


They wanted to visually appeal to site visitors and demonstrate the quality of their product and lightweight, ergonomic designs.


Their web host did not provide an adequate solution for this, and after some research, decided to give POWR a try.

Rbia started to see success with POWR Popup almost immediately, adding over 600 new contacts in the first 90 days.


They then realized that there was a full suite of other solutions they could use to improve their online experience for site visitors.


Soon, Rbia embedded an Instagram Feed app on their website and noticed site visitors who interacted with the app doubled the time spent on their page while growing their followers to over 11k on Insta at the same time.

Add Chat Box to Ecwid
Chat Box to Ecwid
250% contacts growth
Chat Box to Ecwid
2x your engagement
Chat Box to Ecwid
2x more time on site

Every POWR app works on any platform.

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Trusted by the best in the biz!

POWR has helped over a half million businesses on every continent
(besides Antarctica, because of course not)

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Frequently Asked Questions

Learn more about how to add POWR apps to your website.